Terms & Conditions

1. Who you are contracting with

Sigil Studio (“the Service”) is operated by Phaevora, LLC (“we”, “us”). By creating an account or continuing to use the Service you agree to these terms. If you use the Service on behalf of an organisation, you confirm you have authority to bind it.

2. The Service

The Service lets you design company seals, issue cryptographically signed rolling codes for those seals, and verify those codes. Seals and codes are provided as a design and record-keeping tool; we make no representation that they satisfy any legal, notarial, or regulatory requirement in your jurisdiction. You are responsible for how you use seals you create.

3. Acceptable use

You must not use the Service unlawfully; to commit fraud, forgery, or impersonation; to infringe anyone’s intellectual property; to upload malware; or to probe, scrape, or interfere with the security or integrity of the Service. You must keep your account credentials confidential and are responsible for activity under your account, and you must provide accurate account information.

4. Your content and our intellectual property

You retain ownership of the designs, names, logos, and text you upload, and you confirm you have the rights to use them. You grant us a limited licence to host and process that content solely to provide the Service. We retain ownership of the Service itself, including its software, documentation, and branding, and grant you a limited, non-exclusive, non-transferable right to use it within your plan. You may not reverse engineer, resell, or circumvent technical limits of the Service. If you believe content on the Service infringes your rights, contact us at Maryann@Phaevora.com and we will investigate and remove infringing material; repeat infringers lose access.

5. Service level and warranties

We do not guarantee that the Service will be uninterrupted, error free, or free from data loss. To the fullest extent permitted by law we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

6. Payment, subscriptions, and taxes

Payments are processed by Stripe. Depending on your location, Stripe may act as the merchant of record for your order and handle tax calculation, collection, and remittance, receipts, refunds, and transaction-level billing support on our behalf. Product support is provided by us.

Subscriptions renew automatically at the interval shown at checkout until cancelled. Prices are shown at checkout and applicable tax is added where required. Free access codes and referral credits have no cash value and may be withdrawn if abused.

7. Suspension and termination

We may suspend or terminate access for material breach of these terms, non-payment, security or fraud risk, or repeated or serious policy violations. On termination you may export your designs for a reasonable period, after which your data may be deleted.

8. Liability

To the extent permitted by law, our aggregate liability is limited to the fees you paid in the twelve months before the claim, and we exclude indirect, consequential, or special damages including loss of profits, data, or goodwill. Nothing here limits liability for fraud, death, or personal injury where the law does not allow it. You indemnify us against claims arising from your content, your unlawful use, or your breach of these terms.

9. General

These terms are governed by the laws of the jurisdiction in which Phaevora, LLC is established, and disputes are subject to the courts of that jurisdiction. You may not assign these terms without our consent; we may assign them in connection with a merger or acquisition. Neither party is liable for delays caused by events beyond its reasonable control. Questions: Maryann@Phaevora.com.